A
Commitment to Privacy
At Warm Sentiments we respect our customers and
understand that you are concerned about privacy and
the use of your personal information. We consider the
information you choose to share with us personal and
confidential. We provide this explanation about our
information practices to show you our commitment to
protect your privacy.
Our website is certified as a licensee of the VeriSign
Secure Site Program. VeriSign is a leading provider of
digital trust services that enable everyone,
everywhere to engage in commerce and communications.
Information
We Collect
At the time you register on our site, make a
purchase request or agree to participate in a
promotion, we collect and store the following types of
information:
- Name
- Address
- E-mail
address
- Telephone
number
- Credit/Debit
Card Information
We
need this information to provide goods and services
that you request and to let you know of additional
goods and services about which you might be
interested. We may also use this information to
customize your experience using our website.
We may ask you to submit information about other
people if you order a gift to be sent directly to the
recipient. In such circumstances, we will ask for the
recipient's name, address, telephone number and e-mail
address.
We may gather general statistical information about
our website and visitors, such as IP addresses,
browsers, pages viewed, number of visitors, goods and
services purchased, etc. We use this data in the
aggregate to determine how much our customers use
parts of our site so we can improve the customer
experience on our site.
We may use cookies to store and track information
about you on our website. A cookie is a small amount
of data that is sent to your browser from a web server
and stored on your computer's hard drive. If you
disable cookies on your computer, you may not be able
to purchase from the Warm Sentiments website.
How
We Use Information
Because our goal is to provide products that best meet
your needs, we evaluate your personal interactions
with us in an effort to bring you the products which
best suit your tastes. In addition, we use your
information to improve our marketing and promotional
efforts, to statistically analyze site usage, to
improve our content and product offerings and to
customize our site's content, layout, and services.
We may use your information to deliver information to
you that, in some cases, is targeted to your
interests, such as targeted banners, new products,
services and promotions. At times we may ask you to
provide us voluntarily with additional information
regarding your personal or business interests,
experience or requests, which we may use to customize
our products and services for you.
The email addresses that we collect are used by us to
contact consumers for marketing purposes and are not
shared with other organizations for commercial
purposes. When you supply us with your postal
address or phone number online you may receive
periodic mailings or phone calls from us and you may
receive mailings from other reputable companies.
We may also use or disclose information to resolve
disputes or investigate problems. We may disclose or
access information whenever we believe in good faith
that the law so requires or if we otherwise consider
it necessary to do so to maintain service and improve
our products and services.
We may use your IP address to help diagnose problems
with our servers, to manage our website and to enhance
our site based on the usage pattern data we receive.
Security
We are committed to preventing others from
unauthorized access to the personal information you
provide to us, and we maintain procedures and
technology designed for this purpose. We use
e-commerce technologies and website hosting solutions
provided by Microsoft division, bCentral.
Children
under 13
We do not knowingly collect or use personal
information from children under 13 without containing
verifiable consent from their parents. We have no way
of distinguishing the age of individuals who address
our website, and so we carry out the same Privacy
Policy for individuals of all ages. If a child has
provided us with personal information without parental
or guardian consent, the parent or guardian should
contact us to remove the information.
For more information about the Children's Online
Privacy Protection Act (COPPA), visit the FTC website:
www.ftc.gov.
Changes
To Our Policy
The practices and policies contained in this
disclosure are subject to change. Any such changes
will be communicated through our website. Information
collected before changes are made will be secured
according to the previous Privacy Policy. The
practices and policies in this disclosure replace all
previous notices or statements with respect to the
same subject matter.
Your
Consent
By using our website, you consent to the
collection and use of this information in the manner
we describe.
How
To Contact Us
To update, correct or remove your personal
information, you can contact us at:
Warm
Sentiments
12725 Tar Flower Drive
Tampa, FL 33626
We may be reached via e-mail at custserv@warmsentiments.com
Or, you may reach us by telephone at (813) 814-4042.
To
protect your privacy and security, we will also take
reasonable steps to verify your identity before
granting access or making corrections or changes.